Support

Drazzil and all of its web properties are developed to provide the best web experience while retaining a good level of compatibility with web browsers. To achieve this level of compatibility, Drazzil web sites are tested for compatibility and layout accuracy against various web browsers within the requirements of the Drazzil Graded Browser Support.

Found a bug? Can't play a video? Can't run a game? Send an e-mail to contact@drazzil.com. Note that your problem must happen on one of the browsers listed on the Graded Browser Support table bellow.

Graded Browser Support

Revision 2010-02-04

Desktop Operating Systems (Windows, Mac, Linux)

Browser	Version	DxChase ¹	MashDraw ²	OSTARC ³	Reika ⁴
Internet Explorer	9	Beta	Beta	Beta	Beta
Internet Explorer	8	A-grade	Beta	A-grade	A-grade
Internet Explorer	7	C-grade	Beta	C-grade	C-grade
Firefox	3.6	A-grade	Beta	A-grade	A-grade
Firefox	3.5	B-grade	Beta	B-grade	B-grade
Firefox	3.0	C-grade	Beta	C-grade	C-grade
Opera	10.50 / 10.51	A-grade	Beta	A-grade	A-grade
Opera	10.0/10.1	B-grade	Beta	B-grade	B-grade
Opera	9.6	D-grade	Beta	D-grade	D-grade
Safari	4	A-grade	Beta	A-grade	A-grade
Google Chrome	5	Beta	Beta	Beta	Beta
Google Chrome	4.1	A-grade	Beta	A-grade	A-grade
Google Chrome	4	D-grade	Beta	D-grade	D-grade

¹ Adobe Flash Player 10.0.45.2 is required for all browsers
² Adobe Flash Player 10.0.45.2 might be required for certain versions of MashDraw
³ Adobe Flash Player 10.0.45.2 is required for Microsoft Internet Explorer
⁴ Adobe Flash Player 10.0.45.2 is required for Microsoft Internet Explorer

Mobile Operating Systems

Platform	Browser	Version	DxChase ¹	OSTARC	Reika
iPhone OS 3.1.3	Safari			Beta	Beta
Nokia Maemo 5.0	Firefox Mobile	1.0	Beta	Beta	Beta
Google Android 2.1			Beta	Beta	Beta
Google Android 2.0			Beta	Beta	Beta

¹ Adobe Flash Player 10.1 for mobile is required

Legend

Beta	Pre-release	Beta support is an extensive testing phase conducted on beta builds of web browsers or platforms to ensure future compatibility.
A-grade	Mainstream	A-grade, or latest release support, is an exhaustive testing phase that garantees the latest stable version of a capable-enough supported browser works with our web site.
B-grade	Mainstream	B-grade, or mainstream support, is a regular testing phase on less capable or older browsers to ensure the experience remains as good as A-grade.
C-grade	Extended	C-grade, or extended support, is a limited testing phase on dated browsers to ensure complete functionality is still available.
D-grade	Ending	D-grade, or end of support, is a minimal testing phase on outdated browsers to ensure core functionality is still available despite potentially numerous issues.
		Empty spots or non-listed web browsers are not supported but might be based on supported browsers, in which case support is provided on a case-by-case basis (e.g. Flock).

When do browsers change support grade?

A new version comes out (older verions down-grade one step)
The version falls into extended support from vendor (changes to D-grade)
The version becomes out of support (removed from the list)
The browser falls under a 0.5% market share (removed from the list)

The Grading Process

Web browsers are graded according to the following factors in order of priority:

Capability
The capability of a browser, that is it's ability to display web sites based on standards support or its compatibility with plugins like the Adobe Flash Player, determines whether the browser is supported, regardless of its availability or market share.
Market Share
We stop supporting supported browser versions that go under 0.5% of market share based on data from Net Applications.
Availability
New stable versions of browsers are given more priority. This influences whether a given browser obtains A, B, C or D-grade support. Beta versions of popular browsers are often added regardless of Market Share.
Vendor Support
Vendor support determines whether a browser falls in A, B, C or D-grade, respectively Mainstream (A,B), Extended (C) and Ending (D) support. Note that Market Share overrides Vendor Support if it falls under 0.5%. Browsers which are no longer supported by their manufacturer are removed from the supported browser list regardless of Market Share.